TERMS AND CONDITIONS
We understand the
importance of quality materials and fast delivery. We have used our 50+ years of experience in the field to
develop labor saving products with the highest quality. Our plant capabilities allow us to meet
all material, service and delivery demands.
and Installation Services
Our experienced designers
are willing to work with you and design a system that meets the requirements
of UL, NFPA, and LPI. We have the
necessary equipment to produce drawings and quotes efficiently and
Need help with
installation? Our staff is ready to
answer any questions about installations.
We also offer an installation service to help you. An LPI Master Installer supervises all our
Prices are subject to
change without notice.
We make every effort to
process and ship your order the same day we receive it. We will ship your order using the fastest,
least expensive method. We will track
your order from our plant to your destination.
Use the online catalog and
shopping cart. Be sure to specify the
point size (3/8”, ½”, or 5/8”) when ordering.
Check your shipment
against the packing slip as soon as it arrives. Damaged or shorted deliveries should be noted on the
transporters delivery receipt and reported directly to the transporters. Kris Pettlon Lightning Protection is not
responsible for damaged or shorted goods in transit. If we made an error, notify us immediately
and we will correct it.
All our products are
manufactured to the highest standards.
We guarantee against defects in materials and workmanship for a period
of one year from the shipment date.
Defective materials will be replaced free of charge. If you are not completely satisfied with
an item, simply return it and we will replace it, credit your account, or
refund your money.
We participate in the UL
Master Label Program. All our
products are UL listed and are regularly re-inspected as part of the
program. Additionally, all products
exceed the requirements of the Nation Fire Protection Agency (NFPA).